Georgina Grout-Smith Counselling & Psychotherapy
in Arundel and London W2

Useful Information. Georgina Grout-Smith

Useful Information

Confidentiality, Data and Records:

Everything you/your child share(s) with me in the course of our work together will be treated as confidential. However, there are some limits to confidentiality, which you need to be aware of:

1. In accordance with the ethical framework of the UKCP, I am required to undertake regular supervision. For this purpose, I will disclose some details of our work to my supervisor, however your/your childs’ full name and personal details are not disclosed unless I am compelled to break confidentiality, as indicated under points 2 & 3.

2. I am compelled to break that confidence by a court of law/child protection/the terrorism act.

3. I may be legally or ethically obliged to break confidentiality, for example where I consider your childs’ welfare or the welfare of others to be seriously at risk.

Wherever possible, I will consult with you/your child before breaching confidentiality.
Please sign here to acknowledge your agreement to my processing, holding and controlling your and your child’s personal data in line with the General Data Protection Regulations. Data includes the details given in this agreement, appointment times, my clinical/session notes, copies or recordings of any creative work (e.g. drawings, pictures, sandtrays, clay models, etc.), correspondence with yourself or third parties (e.g. school, doctor, social services), and invoice or bank transfer records. I will endeavor to keep these to a minimum and only keep them as long as is necessary (which is usually no more than 6 weeks with the exception of appointments, correspondence and short session notes). This agreement will be stored in a locked cabinet along with printed correspondence your contact data will be stored in my smartphone all other data will be kept digitally. Please be aware you can request a copy of the data I hold from May 25th, 2018 onward (note: I may need up to 30 days to put it together) and you can withdraw your consent for any type of data stored (except that required for legal or insurance purposes) at any time

Sessions, Late Arrival, Missed Appointments, Cancellations:

If you/your child are unable to attend your session I will do my best to rearrange a time in the same week, but cannot guarantee that this will be possible. If you cancel with less than 72 hours notice the full session fee will be payable. If I am unwell or unable to attend a session, I will give you as much notice as possible and offer you an alternative appointment.
I will not be able to work with your child if they are under the influence of alcohol or other mind-altering substances. If this is the case, I will end the session, and you will be charged at the normal rate.

Email / Telephone / Written Contact & Support:

Contact by email or telephone in between sessions will be limited to practical arrangements only. I will not enter into telephone, text or email counselling work. For telephone calls, or written work/correspondence/support with third parties (e.g: to/for a doctor, school, social services or place of work) you will be charged as per your/your child’s usual session fee.

Sessions are weekly at a regular time and last for a ‘therapeutic hour’ that is 50 minutes.

Ending Therapy:

Usually, the ending of the therapy contract would be by mutual prior agreement. Endings are an important and useful process to acknowledge and work through giving you/your child plenty of time to reflect on what you/they have achieved. However, you have the right to end your/your child’s therapy at any time. I would appreciate it if you would let me know if you decide not to come back, giving at least 72 hours’ notice (so no fee is incurred).

Please contact me for information on Fees

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